Hotel Hatsuhana Hakone, Hakone ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

20-1 Sukumogawa, - Hakone-Machi, Ashigarashimo-Gun, Hakone, Japan, 250-0313

Hotel Hatsuhana features traditional Japanese-style accommodations with modern decor and hot spring baths. This 4-star Hakone hotel offers a variety of amenities, including a restaurant that serves traditional multi-course meals and facilities for leisure activities.

Rooms & Amenities

Rooms at Hotel Hatsuhana contain tatami floors, traditional furniture, and modern amenities such as flat-screen televisions and minibars. Guests can enjoy well-appointed accommodations featuring air conditioning and private bathrooms with separate bathtubs and complimentary toiletries.

Dining Options

Dining at Hotel Hatsuhana includes a traditional multi-course meal available at Tsutsuji no Chaya restaurant. A Japanese set menu is served for breakfast, ensuring guests experience authentic local cuisine.

Leisure & Recreation

Guests can take advantage of various leisure facilities, including hot spring baths, a sauna, massage services, and karaoke. The hotel also features indoor and outdoor hot-spring baths, catering especially to female guests.

Services & Transportation

Hotel Hatsuhana provides convenient services, including a 24-hour front desk, luggage storage, and an elevator. A paid shuttle runs on a schedule from JR Hakone Yumoto Train Station every 15 minutes, making it accessible for travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Japanese-Style Twin Room

Max:

4 persons

44 m²

Bed options:

2 Single beds

Mountain view

Shower

Heating

room details

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Room Assigned On Arrival

Max:

4 persons

44 m²

Mountain view

Shower

Heating

room details

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Japanese-Style Room

Max:

4 persons

65 m²

Mountain view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Hakone 1.7 mi

Airports

Oshima (OIM) 50.5 mi

Tokyo International (HND) 56.4 mi

Train

Tonosawa Station 1.2 mi

Ohiradai Station 1.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luxurious Comfort

Staying at Odakyu Hotel Hatsuhana was a dream come true. I booked a Comfort room featuring a private onsen on the balcony, which allowed me to soak in the warm waters while enjoying a amazing view of the surrounding mountains. The furnishings were modern and incredibly comfortable, making the space feel like my own personal oasis. I absolutely loved the layout, with a separate bathing area that added to the overall experience!

TimD93. USA, 2024-03-15Read full review on

Exquisite Kaiseki Dinners

The kaiseki dinners at Hatsuhana were a culinary highlight of my trip. Each meal was beautifully presented with a variety of dishes, including the most succulent wagyu beef and delicious sushi. Dining in a private room made the experience even more special, as I could enjoy the food without any distractions. Every bite was an very nice balance of flavors and textures that I can't wait to experience again!

FredL21. Canada, 2024-05-01Read full review on

Private Onsen Bliss

I had the pleasure of indulging in the hotel's private onsen facilities, which offered peace and tranquility unmatched by any other experience. The Kawato private bath was my favorite; it was spacious and open-air, surrounded by nature. I even had the opportunity to enjoy it while it was snowing, which made for an lovely and surreal experience. A must-try when staying here!

RexB77. UK, 2024-06-10Read full review on

Spacious & Modern Bathrooms

The bathroom in my room at Hatsuhana was absolutely stunning. It featured a large space with separate areas for the shower and the onsen, creating a luxurious experience. The modern design made it easy to relax and unwind after a long day. It was equipped with high-end amenities and offered ample space, providing both comfort and functionality during my stay.

FloydM56. Australia, 2024-08-22Read full review on

What’s included

General

Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Souvenir store

Guest Parking

Electric kettle

Services

Paid airport shuttle
Laundry

Dining

Paid breakfast
Restaurant

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Ballroom
Sauna

Room features

Air conditioning
In-room safe
Mini-bar
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

20-1 Sukumogawa, - Hakone-Machi, Ashigarashimo-Gun, Hakone, Japan, 250-0313

Map view

20-1 Sukumogawa, - Hakone-Machi, Ashigarashimo-Gun, Hakone, Japan, 250-0313

City landmarks

682 Yumoto

Tenseien

1.1 mi

628 Yumoto

Tamasudare Shrine

5000 ft

Museums

Hakone Open-Air Museum

2.3 mi

613 Yumoto

Kei Hiraga Museum

1.2 mi

191 Yumoto-chaya

Yu-No-Sato

3600 ft

682 Yumoto Tenseien

Tamadare Falls

5000 ft

191 Yumoto-chaya

Furusato

4000 ft

Tonosawa

Fukazawa Zeni Araibenzaiten

1.1 mi

740 Yumoto

Hakone Kitahara Toys Museum

1.3 mi

Fukujuin

4200 ft

562 Yumoto

Shogenji Temple

1.2 mi

Waterfall

Chisuji Falls

2.0 mi

24 Tonosawa

Amida-ji

1.4 mi

100-1 Yumotochaya

Yuasobisho Hakone Hot Spring

1.2 mi

Gyokuren Shrine

5000 ft

Pagoda

Sounji Temple

1.4 mi

102 Hatajuku

Komagata Shrine

1.2 mi

Bridges

Ajisai Bridge

1.5 mi

103 Hatajuku

Hatajuku Yosegi Kaikan

1.2 mi

Pagoda

Soun-ji

1.4 mi

562 Yumoto

Shoganji

1.2 mi

657 Yumoto

Izumi

1.2 mi

Hakone Hot Springs

1.2 mi

173 Hatajuku

Hatajuku Ichirizuka

1.2 mi

Ohiradai

Mt. Sengen

1.4 mi

Onsen

1.2 mi

Amusement Park

Forest Adventure Hakone

2.1 mi

4 Tōnosawa

Hakone Yuryo

2.1 mi

74 Tonosawa

Fukuzumiro

1.9 mi

Nearby

682 Yumoto

Tenseien

0 ft

100-1 Yumotochaya

Yuasobisho Hakone Hot Spring

0 ft

74 Tonosawa

Fukuzumiro

0 ft

191 Yumoto-chaya

Yu-No-Sato

3800 ft

Restaurants

Jiyoryori Yamaboshi

2900 ft

Yumotochaya

Reviews and Ratings

Feedback from previous guests about their experience.

90%

liked the hotel and would stay again

Luxurious private onsen

Exceptional dining experiences

Language barriers

Limited treatment availability

9.0/10

Perfect

Rooms

9.6

Location

7.4

Service

8.2

Dining

9.0

Marie

United States of America, February 2025

9.2/10

Our stay at Hatsuhana was truly exceptional, marked by luxurious relaxation and excellent amenities. The private onsen on our terrace was a highlight, providing a serene retreat. Although communication with staff was occasionally challenging due to limited English proficiency, their kindness and welcoming nature made up for it. However, we couldn't book treatments due to high demand, which was a bit disappointing.

Rooms

10.0

We enjoyed a spacious suite that was both luxurious and comfortable, offering a stunning view of the sukumo valley. It was immaculate and perfect for our family of four.

Service

8.0

The staff was incredibly kind and made every effort to communicate, although some language barriers existed. They were polite and respectful, making us feel very welcomed throughout our stay.

Location

7.0

Nestled in Hakone, the location offered a beautiful environment, although it didn’t feel perfectly connected to the main attractions.

Dining

9.0

We found the dining experience to be delightful, with breakfast and dinner options that were generous and well-balanced between meat and vegetables. Every meal felt thoughtfully prepared and fresh.

Facilities

10.0

The facilities were top-notch, especially the public baths with their variety of onsen options. The slope car that connects different levels of the ryokan was a unique touch and added to the overall experience.

Luxurious private onsen

Language barriers

Jonathan

United States of America, December 2024

8.8/10

Our stay at this onsen ryokan was nearly perfect. The ultra-modern design combined with traditional Japanese elements made for an exceptional experience. The public baths and private onsen options were outstanding, but the check-in information could be more detailed. Overall, I would absolutely return for the incredible amenities and delicious meals.

Rooms

9.0

Our guest room was spacious and very comfortable, designed with relaxing furniture that even allowed me to work on my laptop. The view of the Sukumo Valley was a lovely bonus.

Service

8.0

The service was excellent overall. The staff was friendly and made sure we felt welcomed, even if their English wasn’t perfect. However, there was a slight lack of comprehensive information during check-in.

Location

7.0

The location is quite convenient, with easy access to Hakone town right outside the ryokan, but it might not be ideal for those looking for a more vibrant area.

Dining

10.0

Dining was a highlight! Every meal we had, especially the Hatsuhana Kaiseiki dinner in our room, featured generous portions and a wonderful variety of flavors, far surpassing expectations.

Facilities

9.0

The facilities were incredible, particularly the public baths and private onsen options. The slope car was a unique and enjoyable way to transport us between levels.

Spacious rooms

Lack of check-in details

Walter

United States of America, December 2024

8.6/10

My stay at Hatsuhana was truly a luxurious experience. The onsen suite I stayed in was splendid, featuring a private onsen on the terrace. Although the public baths were fantastic, I was disappointed that I couldn’t book any spa treatments since they were fully booked. The staff was friendly, albeit communication was a bit challenging due to the limited English proficiency. Overall, a beautifully relaxing place that puts privacy and comfort first.

Rooms

10.0

The suite was spacious and calming, with a private onsen on the terrace. It provided a perfect environment to unwind.

Service

8.0

The staff members were welcoming and made a real effort to assist us, even when language was a barrier.

Location

7.0

Nestled in Hakone, the location is great for relaxation, but not perfect for city exploration.

Dining

9.0

Dining was exceptional, with generous portions and a perfect balance of flavors, especially during breakfast and dinner.

Facilities

9.0

The onsen facilities were impressive, particularly the various public baths that offered a unique experience.

Adrian

United States of America, October 2024

9.4/10

This onsen ryokan offers a unique blend of modern luxury and traditional Japanese comfort. The standout feature is the slope car that takes you between floors, and the onsen baths are truly extraordinary. Our suite with a private onsen was a highlight, although communication could have been smoother due to limited English among some staff. Overall, the experience was fantastic, but the lack of thorough information at check-in is something they could improve.

Rooms

10.0

The suite was spacious, clean, and very comfortable, easily accommodating four of us. It featured relaxing furniture and a private onsen on the terrace.

Service

8.0

The staff was kind and did their best to communicate, even with limited English. They delivered medicine to us at midnight, which was greatly appreciated.

Location

8.0

The location is quite convenient, with easy access to transport options for exploring Hakone.

Dining

9.0

The dining experience was superb, with sizeable portions and a delightful balance of flavors. The kaiseiki dinner we enjoyed in the room was truly memorable.

Facilities

10.0

The facilities are excellent, especially the public baths which are beautifully designed and offer various soaking options.

Eddie

United States of America, September 2024

9.0/10

This ultra-modern onsen ryokan offers an incredible experience with its luxurious amenities and outstanding public baths. The guest rooms are spacious and relaxing, making it easy to unwind or catch up on work. However, the check-in briefing could use some improvement, as important details about the onsen locations were missed.

Rooms

9.0

The guest room was very spacious and comfortably accommodated us. It was clean and designed in a serene Japanese style, which added to the whole experience.

Service

9.0

The staff was very polite and respectful, making efforts to communicate despite their limited English. They went above and beyond, even delivering medicine to us at midnight.

Location

8.0

The ryokan is conveniently located with a bus stop right outside, making it easy to travel to Hakone town.

Dining

8.0

The food served at both breakfast and dinner was generous and delicious, with a good balance of flavors. However, I missed out on some treatments as they were fully booked.

Facilities

10.0

The facilities were exceptional, especially the different types of public baths. The private onsen on the terrace was a fantastic addition to our stay.